Refunds
Refund & cancellation policy
Last updated 11 September 2026
The short version
- Plans are one-time payments. Nothing renews automatically, so there is no subscription to cancel.
- Changed your mind? Ask within 7 days of paying and you get a full refund.
- Charged twice, or charged for a payment that failed? That is always refunded in full.
Cancellation
Because a plan does not renew, you never need to cancel to stop being charged. If you want a plan stopped early and refunded, request a refund as below; the plan ends when the refund is made.
When you can get a refund
| Situation | Refund |
|---|---|
| You ask within 7 days of paying | Full refund, no reason needed |
| You were charged more than once for the same plan | Full refund of the extra payment |
| Money left your account but the payment failed, or the plan never switched on | Full refund, or the plan is switched on if you prefer |
| More than 7 days after paying | No refund for the time left, unless the law requires one |
How to ask
Write to us from the email your plan is saved to (see Contact), with the payment ID shown in My account. We never ask for your card number, UPI PIN or a one-time code.
How long it takes
- We reply within 2 working days.
- An approved refund is sent back to the card, UPI account or bank account you paid from. Banks usually show it within 5 to 7 working days.